Shipping policy

Shipping Policy

Supplements & Fitness products:

GOLO ships orders of supplements & fitness products to addresses in the United States (its territories) and Canada only. We ship all orders within 1-4 business days.

Orders are shipped via DHL, USPS, UPS, FEDEX or other comparable shippers. All shipments can be tracked online. Tracking instructions will be provided in your shipping confirmation email.

US Orders: We offer free shipping on all orders to all US addresses (typical delivery time frame is 2-5 business days based on when the package leaves our shipping location).

Some orders may be offered FedEx 2 Business-Day shipping for an additional fee. (This option is not available for all orders). If you choose this shipping method, please note that, if possible, the order will be shipped the same day. However, if your order is placed on a weekend or in the afternoon your order may not be shipped until the next business day. The day that the package ships does not count as a business day (for shipping purposes) because the package does not leave the warehouse until the end of the day. For example - orders shipped on Monday will arrive on Wednesday. FedEx 2 business day delivery does not include weekends. In some areas of the country FedEx delivers these packages over the weekend but it is not guaranteed, and weekends are not counted as business days. For example, orders shipped on Thursday will arrive on Monday by FedEx.

Canada Orders: The cost of shipping to all addresses within Canada is $25.00 USD. This fee covers shipping, duties, and taxes. Delivery time to Canada is typically 5-10 business days.

 

Non-perishable food products:

GOLO ships orders of non-perishable food products to addresses in the United States and its territories only. We cannot ship food products to Canada. We ship all orders within 1-4 business days.

Orders are shipped via DHL, USPS, UPS, FEDEX or other comparable shippers. All shipments can be tracked online. Tracking instructions will be provided in your shipping confirmation email.

We offer free shipping on all orders to all US addresses (typical delivery time frame is 2-5 business days based on when the package leaves our shipping location).

Some orders may be offered FedEx 2 Business-Day shipping for an additional fee. (This option is not available for all orders). If you choose this shipping method, please note that, if possible, the order will be shipped the same day. However, if your order is placed on a weekend or in the afternoon your order may not be shipped until the next business day. The day that the package ships does not count as a business day (for shipping purposes) because the package does not leave the warehouse until the end of the day. For example - orders shipped on Monday will arrive on Wednesday. FedEx 2 business day delivery does not include weekends. In some areas of the country FedEx delivers these packages over the weekend but it is not guaranteed, and weekends are not counted as business days. For example, orders shipped on Thursday will arrive on Monday by FedEx.

Perishable food products:

GOLO ships perishable GOLO Foods orders to addresses in the 48 contiguous US states only. We cannot ship these items to Alaska, Hawaii, US territories or Canada.

Orders are shipped within 1-5 days of order date and will arrive within 1-2 days of ship date. Orders are shipped via DHL, USPS, UPS, FEDEX or other comparable shippers. All shipments can be tracked online. Tracking instructions will be provided in your shipping confirmation email.