SMS Terms of Service

Opting In, Opting Out, and Help

When you opt-in to receive messages from GOLO, we will send you a message asking you to confirm your signup. Text JOIN to 95263 to receive GOLO messages. Message and data rates may apply. Message frequency will vary based on your use. Text HELP for help. Text STOP to cancel.

You can cancel this service at any time. Just text STOP to 95263. After you send the message STOP to us, we will send you a reply message to confirm that you have been unsubscribed. After this, you will no longer receive messages from us.

If you want to join again, just sign up as you did the first time, and we will start sending messages to you again.

If at any time you forget what keywords are supported, just text HELP to 95263. After you send the message HELP to us, we will respond with instructions on how to receive help and how to unsubscribe.

As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

For all questions about the services provided by these short code messages, you can send an email to help@golo.com or call 800-730-4656. If you have any questions regarding privacy, please read our privacy policy.

Terms of Service

By signing up for texts, you agree that GOLO and those acting on GOLO’s behalf may send you recurring automated marketing text (SMS) messages at the phone number you provided to GOLO. These messages may include marketing or other promotional messages, including cart reminders. You acknowledge and agree that your voluntary provision to GOLO of your phone number when collected for purposes of promotional and marketing text messages, whether that election is made via an opt-in checkbox, submitting your phone number in a designated form, requesting enrollment via text message, or another method, represents your consent that GOLO (or its messaging service provider) may contact you by telephone, SMS or MMS messages at that phone number for marketing and promotional purposes. Consent to receive text messages is not a condition of purchase.

You may opt-out of receiving marketing text messages at any time by texting STOP to any text message from us or sending an email to help@golo.com indicating that you no longer wish to receive marketing texts along with the phone number of the mobile device receiving the messages. You may continue to receive text messages for a short period while GOLO processes your request, and you may also receive text messages confirming the receipt of your opt-out request. You acknowledge that our text messaging platform may not recognize and respond to unsubscribe requests that do not include the STOP keyword command and agree that GOLO and its service providers will have no liability for failing to honor such requests. If you unsubscribe from one of our text message programs, you further acknowledge that you may continue to receive text messages from GOLO through our other text message programs you may have joined until you separately unsubscribe from those programs. For example, if you unsubscribe from receiving promotional and marketing text messages, you may still receive text messages about your account or orders for transactional, operational, or informational purposes unless you unsubscribe from those text messages as described above, and even in such event you may still receive individual texts from our third-party delivery partners to enable successful delivery of your order.

Text messages may be sent using an automatic telephone dialing system. Your agreement to receive marketing texts is not a condition of any purchase. Carriers, text messaging platforms, and GOLO are not liable for delayed or undelivered messages. You verify that the phone number provided to us is true and accurate and that you are the current subscriber or owner of the phone number that you provided. If you change or deactivate the phone number you provided to us, you must update your account information to help prevent us from inadvertently communicating with anyone who acquires your old number. Data and message rates may apply for SMS and MMS alerts, whether you send or receive such messages. Please contact your mobile network operator for details. Message frequency may vary. GOLO reserves the right to change the short code or phone number from which messages are sent, and we will notify you when we do so. By agreeing to receive text messages, you also consent to the use of an electronic record to document your agreement. You may withdraw your consent to the use of the electronic record by sending a message to help@golo.com.

* Disclaimer: Testimonial results were obtained over a period of six months to four years and may not be typical and your results may be more or be less than the averages stated on this website. While some people may experience greater weight loss in the first few weeks the GOLO weight loss system is designed to minimize weight loss to 1 to 2 pounds per week to minimize muscle loss. Expect an average weight loss of 1-2 pounds per week using the GOLO system. The GOLO weight loss system includes the GOLO Diet along with behavior and lifestyle recommendations including a recommendation for moderate exercise. Typically, the testimonials and reviews on this site come from study participants or GOLO customers and members who followed the GOLO For Life Plan and also took the Release supplement. GOLO is not intended to diagnose, treat, cure or prevent any disease and has not been evaluated by the FDA. Consult your doctor before starting GOLO or any weight loss program and before reducing or eliminating any medications. For study summaries and more information and disclosures please review Studies in the Studies page and for additional disclaimers and terms and policies go to the Privacy Policy and Terms page. Release is manufactured in the U.S.A. from both domestic and foreign ingredients.